Bimodal IT Operations – Just Another Thing for You to Worry About. Here’s Some Coping Advice.

As the technology world evolves, more and more demands and requirements are placed upon your IT team to manage the infrastructure and keep your organization’s services up and running.

On one hand, you are tasked with providing a stable infrastructure and there’s hell to pay when a service goes down. But you also have to be nimble enough to provide the cutting-edge services that your business will demand down the road. It’s a classic juggling act: while you’re focusing on your day to day troubleshooting, you also need to plan for the future.

Gartner calls it the bimodal approach. Bimodal is the practice of managing two separate but coherent styles of work: one focused on predictability, the other on exploration. This requires more than just project management methodologies (i.e., traditional vs. agile) – it also demands a different mindset and leadership style.

IoT and Cloud

In parallel to planning, the continued drive towards cloud-based infrastructure means IT operations teams have to manage a hybrid environment that includes on-premise equipment as well. The digital transformation to the cloud is a gradual process, and in most situations, executing a forklift upgrade is impossible.

To make matters worse, as the Internet of Things comes into play, larger and larger alarm volumes will result from the exponential growth of monitorable devices. The complexity of managing these high-event-volume environments is increasing on a day-to-day basis.

Confronting the reality of the situation, it is apparent that more and more requirements are placed on your IT operations team – even as personnel and budgets remain the same.

It seems like the more things change, the more they stay same. IT operations teams are faced with the same old challenges: to do better with less and manage increasing complexity while delivering both stability and agility on an everyday basis.

Where can you go for guidance?

You’re going to consider many options, but the Optanix Platform is particularly well suited to helping you sustain predictability and plan for growth at the same time. The platform excels at empowering teams to manage these and other trends as they further evolve.

Optanix’s patented Clean Signal technology solves the predictability problem by rapidly getting to the root cause of issues, providing remediation information and determining the associated business impact.

The Clean Signal enables IT operations teams to focus on what matters. When faced with the tidal wave of incoming events from both traditional and IoT based devices, your team can better manage the complexity and efficiently get to the bottom of the problem.

The platform’s integrated workflows make tasks easier to execute in a consistent and efficient manner. Built-in incident, problem, change management and notification provide a handy framework to streamline your daily activities in both the traditional and agile facets of the bimodal world.

This frees up your time for exploration and planning while your team carries the heavy day-to-day workload, and makes it easier to manage hybrid environments as they grow and change with the needs your business.