Jun 22
The CIO and COVID: How to Reopen While Sustaining IT Ops
Part 1 of 2: Short-Term Actions & Recommendations The fallout from COVID-19 has forced IT organizations to completely revamp how they...
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May 29
Are You Prepared to Support a Remote Work Infrastructure?
All around the world, employees who used to report to offices every day are now working from home due to...
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Apr 9
Practical Advice for Managing Outsourced Service Provider Impacts During a Pandemic
To say we live in challenging times is an understatement. No IT organization is immune to the overwhelming disruption COVID-19...
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Apr 3
Improve Resilience During a Pandemic with an IT Service Continuity Plan
IT service continuity management (ITSCM) is a core component of ITIL, and chances are that your IT organization has some...
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Aug 13
Adapting Your Service Assurance Framework for Network Function Virtualization
In the IT operations sector, we are beginning to hear more and more about network function virtualization (NFV). NFV is...
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Apr 25
Outsourced NOC Services Advantages and Disadvantages
In this day and age, nearly every business depends on IT infrastructure to deliver the products and services their revenue...
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